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What to Look for in a Roofing Company

Roofing projects are extremely important and should only be done by a qualified professional, especially if you want to avoid time-consuming DIY projects or fly by night contractors looking to make some quick cash. It can be difficult to choose the right roofing company, especially if you’ve never dealt directly with a roofing company before, or if you’re located in an area where there are a number of contractors.

Without doing the proper research and knowing what to look for in a roofing company in Colorado, it can be extremely easy to fall for common roofing scams, which can cost you a great deal of time and money. There are a number of things to look for when looking for a trusted roofing company who will get the job done and be there for you every step of the way.

What qualities should a roofing company have?

Not all roofing companies are created equal. But what makes for a reliable and trustworthy roofing company? One of the clear qualities to look for is their reputation, which can be easily seen by taking a look at review aggregates online, by looking at their social media channels to see how they interact with other users, and by taking the time to ask people in your area about their previous dealings with a company. Experience in the field is another major deciding factor for many – the longer a company and its contractors have been working in the industry for and the more clients they’ve worked with over the years, the more trustworthy they may be.

Homeowners should also make sure that the contractor they wish to hire has the appropriate certification and licencing to take on the project that you have in mind, as sometimes contractors are only certified to install or repair specific roof types. If you have a specific type of roofing material or manufacturer in mind, you may be able to contact them about whether or not a company has been certified to install their products. Reliable roofing companies will also have the right insurance that protects homeowners from liability in the event of a workplace injury or damage to your home and property, and shows that the company puts an emphasis on the safety of their crew and your home.

Transparency is also important when looking for a roofing company. Look for a company that is willing to put everything in writing. Whether it’s a simple estimate or an in-depth contract, a transparent contractor is likely to be much more reliable than one that dodges putting terms into writing and leaving a paper or email trail. It’s also a good idea to ask companies whether they will arrange for building permits or if it will be left up to you, if they issue detailed receipts, and if they cover possible workmanship problems under their own warranty.

Trust in the Colorado Better Business Bureau

Before you decide on what roofing contractor you’re going to hire to replace or repair your roof, or even narrowing down your selections, you should do the appropriate research through the Better Business Bureau (BBB) for your local area. The BBB reports on and rates businesses who have passed a strict accreditation process, aggregating verified reviews and complaints from customers, and offering information about licensing, registration, service areas, and what type of entity the company is registered as.

Reviews by the BBB can give you a much clearer idea of a company’s reputation within their specific industry, how professional they have acted in the past, how long they have been in business, and whether or not they have the appropriate licensing to conduct business legally. This is especially important when choosing a roofing contractor, as a sterling reputation and the appropriate licensing go a long way in indicating how well your roofing project will go. For best results, choose accredited companies like Jack the Roofer who have earned an A+ rating from the BBB.

Look at review sites like HomeAdvisor and Google Reviews

In addition to checking with the Better Business Bureau, putting valuable and readily available resources like HomeAdvisor and Google Reviews to good use is always advisable when looking for a roofing company. HomeAdvisor is especially valuable to homeowners, as it features bonafide reviews from only verified customers, rather than featuring reviews from just anybody with an agenda. HomeAdvisor also carefully screens companies to ensure that they have appropriate licensing and business filings, as well as searches civil judgements, criminal records, and much more so that you don’t get a nasty surprise after hiring a roofing contractor.

Top rated roofing companies on HomeAdvisor like Jack the Roofer will have a large amount of verified positive reviews that immediately gives you an idea that they are a legitimate and reliable operation, and that customers have good experiences when working with them. Google Reviews are also a valuable resource because they are difficult to falsify, and because they are readily availability upon searching for a contractor on Google. If the general consensus on these trusted platforms seems positive, then you’re probably safe to move past the researching process and narrow down your contractor.

Beware storm chasers and fly by night scammers

It’s best to use caution when looking into hiring a roofing contractor that meets your roof renovation needs – opportunists who are looking to prey on desperate people are everywhere, especially after major storms, hurricanes, and other natural disasters that can do a number on your home and property. This often happens in the roofing industry after hail and wind storms that leave your old roof in ruins – storm chasers disguised as well-to-do business owners will arrive in your area from out of town, offering impossibly low prices and demanding upfront payments without any sort of paper trail. These scams take place all over the country, with “contractors” follow storm patterns and taking advantage of trusting people who have not done their research.

These fly by night scammers know the industry well, even going as far as having in depth knowledge on things like warranties, square footage, materials, and more. A good scammer will sell you on their ability to replace or repair your roof in record time, taking your money and doing the absolute bare minimum so that they can get on to the next victim. Scammers will almost certainly leave your roof in barely better shape than it was after the events that led to you needing a roofer, and will leave town with your money, leaving you with no way to contact them and little to no information to report to the authorities. If you’re afraid that this situation may happen to you, then it’s best to remain vigilant and conduct the necessary research to avoid being scammed, choosing only trusted local roofing companies like Jack the Roofer who have an established reputation in your community.

How to effectively avoid being swindled

When shopping around for a roofing company that suits the needs of your upcoming home improvement project, you’ll need to know how to identify red flags to avoid being taken for a ride by fly by night scammers. Most storm chasers will not be able to provide you with any proof of insurance or a valid license that legally allows them to work on your home – asking for valid proof of insurances and licences will scare off most of these scammers. Roofing companies should be able to provide you with proof of general liability insurance and workers compensation coverage.

Avoid contractors who allow only cash payments, especially when they demand the entire payment upfront – a legitimate roofer will work with you to create a payment schedule that allows you to make payments as the work is actually done. You should also get a written estimate that details the cost of materials and labour – most scammers will refuse to provide you with a written estimate and will instead request under the table cash payments. Many storm chasers also will not provide you with accurate information about where their offices are located – visit the company site and research the location to find out if they’re a legitimate operation, or somebody trying to pass off a P.O. box as a company headquarters.

Having a new roof installed on your home can be a daunting task, especially when it comes to choosing a reliable roofing company who will fulfill their responsibilities and work with you during the project lifespan. Doing your research and knowing what red flags to look for will help you avoid opportunistic scammers and find a trusted roofing company with the skills and experience needed to get the job done right.

Contact the experts at Jack the Roofer today to schedule a free roofing consultation and to find out how our skilled team can meet all your Colorado roofing needs.